Delete your data
Last updated: 22 September 2026
We hold no data about you, so there is nothing on our side to delete. Sight Buddy has no accounts, no sign-up, and no server operated by Drophouse Ltd. We do not collect, store, or receive your images, audio, text, or usage data.
Everything the App holds is on your own device — your settings, any chats you save, any models you download, and your API key — and you control all of it. Here is how to remove each part.
Remove everything: uninstall the App
Uninstalling Sight Buddy removes all of its data from your device, including your settings, your saved chats (Memories), the app's saved copy of your OpenAI API key, the record that you accepted the Terms of Use, and any downloaded models. Nothing is left behind on a server of ours, because there is none. Saved chats are not included in Google cloud backup, so no copy of them is left in your Google account either.
Uninstalling does not touch your OpenAI account: the API key itself stays active there until you revoke it yourself (see below).
Delete saved chats (Memories)
- Open the Sight Buddy app.
- Open Memories.
- Open the menu (⋮) next to the chat — or, with TalkBack, the actions menu for that chat.
- Choose Delete and confirm.
Saved chats are stored only on your phone and are not included in Google cloud backup, so deleting them here removes them completely. If you moved them to another phone with a device-to-device transfer, delete them on that phone too.
Delete downloaded models
Open Settings, then Model library, choose the voice models or the on-device AI model, and confirm that you want to delete it. Models contain no personal data; deleting them only frees space on your phone.
Remove your OpenAI API key
- Open the Sight Buddy app.
- Open Settings.
- Choose OpenAI API key.
- Tap Remove saved key.
Your key is stored encrypted on your device only and is never sent to us. Removing it stops all requests to OpenAI immediately; the on-device AI model, if you downloaded it, keeps working. You can also stop requests to OpenAI without removing the key by turning off Use API in Settings.
This deletes only the app's copy of the key — not the key itself. The key belongs to your OpenAI account and remains active there whether or not Sight Buddy is installed. If you want to revoke or delete the key itself, do that in your OpenAI account at platform.openai.com/api-keys. That is between you and OpenAI — we never receive your key, so we could not deactivate it for you even if you asked.
Stop crash reports
The only information that ever reaches us is an anonymous crash report if the App crashes — a stack trace, your device model, your operating system version, and the App version. It contains no images, no audio, no text, and nothing identifying you.
- Open the Sight Buddy app.
- Open Settings.
- Under Privacy, turn off “Send crash reports”.
Existing crash reports are held by Google Firebase Crashlytics and expire under Google's retention period, typically 90 days. Because these reports are anonymous and carry no account or identifier linking them to you, we are generally unable to locate the reports belonging to a specific person.
Data you have sent to OpenAI
If you used an AI feature through OpenAI — with your own key saved and Use API on — or turned on OpenAI voice transcription, that request went directly from your device to OpenAI under your own OpenAI account. We never received it and hold no copy. You can review and delete that data through your own OpenAI account, under OpenAI's privacy policy.
Speech handled by your phone's recogniser
When the App uses your phone's own speech recogniser (usually Google's), that recogniser may process audio on its provider's servers. We receive nothing from it. Any data it keeps is managed in your account with that provider — for Google, in your Google account's activity controls.
Data from earlier beta versions (v1.x)
Earlier beta versions used a cloud AI service routed through a server of ours, with a pseudonymous device identifier, usage quotas, and an anonymous feedback channel. That service has been shut down and all data it held has been permanently deleted. There is nothing left to request.
Questions
For any privacy request or question, email contact@drophouse.uk. See our Privacy Policy for the full statement, including your rights under UK and EU GDPR.